You will receive a booking confirmation within a few minutes of making your booking. This confirmation will be emailed to the email address you submitted on your booking. (Please check your spam/junk folders)
You don’t have to print the booking confirmation but we recommend you have a screenshot of the booking confirmation on your phone to show the Irish Concert Travel driver/ representative.
We only sell return bus tickets unless otherwise stated on the booking page of our website. You can use a return bus ticket for one-way travel. Please insert “one-way travel” beside the passengers name when making your booking if this is your requirement
Our bus tickets are non-refundable. You can view our refund policy on our website Terms and Conditions page.
You should be at the pickup point 15minutes before the scheduled departure time as displayed on your booking confirmation.
Small backpacks can be brought on the bus once the driver agrees. Large backpacks or hand luggage may have to be stored in luggage compartments. The driver may request that all bags/ backpacks be stored in luggage compartments.
Yes, you can store your bags on the coach while you are at the event. However, we recommend you do not leave any valuables on the coach. Irish Concert Travel do not take responsibility for any lost or damaged items.
You can meet the coach at the same location that you were dropped off. If you have any difficulty finding the bus, ring the driver asap or by contacting us on our out of office number located on your booking confirmation email.
Our bus services have scheduled departure times. If you do not return to the bus ten minutes before the scheduled departure time, our driver/ representative will contact the phone number you submitted on your booking. If you cannot be contacted or if you don’t appear to be making an effort to return to the bus, the driver will be instructed to depart from the event at the arranged departure time
Our bus services depart 30 minutes after events end in the 3Arena. Bus services depart 40 minutes after concerts end in larger/ outdoor venues such as: Croke Park, Marlay Park, Phoenix Park, Aviva Stadium, The RDS, Slane Castle, Malahide Castle
There is toilets on board some of the vehicles we use but not always guaranteed. If there is no toilet on board, the driver will arrange a 15minute comfort break at motorway services for the use of toilets.
No, alcohol is not permitted on our vehicles but you can store it in the under-floor luggage compartments and take it with you once the coach arrives at the destination.
